What are the benefits of a CRM Migration?
29. June 2021The world is changing, is your CRM too? Your organization comprises a wealth of data: not only internal but also…Dynamics 365 Sales can now clone forecasts
8. June 2021Let’s be honest: we all want and need correct, precise sales forecasts. Not only to keep on track but also…CRM – the Vitalizer of Maximum Customer Engagement
1. June 2021There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only…Convincing sales and marketing: From prospect to lasting customer
27. May 2021Many retailers have already created personalized online experiences for their customers or are heavily investing in this field. We at…Business Improvements from Digital Transformations
11. October 2018Today, many companies are talking about going through a ‘digital transformation’ to improve their business outcomes. Behind the strapline, what…2018 Global Customer Service Report
19. September 2018A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global…