CRM – the Vitalizer of Maximum Customer Engagement
1. June 2021There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only…Understand your customers with a flexible customer data platform: Microsoft Customer Insights
5. January 2021Microsoft Dynamics 365 Customer Insights is a customer data platform which reduces the time of collect data from all your…
2018 Global Customer Service Report
19. September 2018A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global…
