- 14. October 2021When it comes to choosing the ideal CRM system for you, two providers in particular are clearly in the foreground:…
- 29. September 2021Salesforce, Microsoft, ERP, CRM, Dynamics 365.... There are at least as many answers to the question "Which system is the…
- 29. June 2021The world is changing, is your CRM too? Your organization comprises a wealth of data: not only internal but also…
- 8. June 2021Let’s be honest: we all want and need correct, precise sales forecasts. Not only to keep on track but also…
- 1. June 2021There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only…
- 27. May 2021Many retailers have already created personalized online experiences for their customers or are heavily investing in this field. We at…
11. October 2018Today, many companies are talking about going through a ‘digital transformation’ to improve their business outcomes. Behind the strapline, what…
19. September 2018A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global…
