Artificial intelligence (AI) has long since become part of everyday life for many companies – including in the area of ERP systems. In Microsoft Dynamics 365 Business Central in particular, AI helps to simplify workflows, automate processes and make better decisions. But what specific use cases are there in Business Central? Here are the most important practical examples:
1. intelligent demand planning and forecasts
Business Central uses AI-based forecasting models to better plan future demand for items and materials. Based on historical sales figures and seasonal fluctuations, order proposals are created that avoid bottlenecks and optimise stock levels.
2. cash flow forecasts for greater planning certainty
The AI-supported cash flow analysis in Business Central shows at a glance how income and expenditure could develop in the coming weeks and months. This allows companies to recognise financial bottlenecks at an early stage and take targeted countermeasures.
3. optimisation of warehousing through AI suggestions
Business Central supports warehouse optimisation with intelligent suggestions for minimum and maximum stock levels. The AI analyses transaction data and automatically suggests order quantities – a real help in reducing storage costs and ensuring delivery capability at the same time.
4. anomaly detection in the financial sector (supplemented by Power BI or AI models)
Business Central makes it possible to visualise irregularities in the accounting data – for example through variance analyses and audit reports. In combination with Power BI or AI Builder from the Power Platform, complex pattern recognition and warning systems can also be set up to identify risks at an early stage.
5. support through AI-supported insights (Copilot)
With Dynamics 365 Copilot, Business Central offers contextualised suggestions directly in everyday working life – for example when writing quotations or processing emails. The Copilot automatically delivers drafts, analyses or overviews, saving a lot of time on routine tasks.
Conclusion
With the integrated AI functions in Dynamics 365 Business Central, many daily tasks can be organised more efficiently. From demand planning and financial management to warehouse optimisation – AI helps to avoid errors, reduce costs and make informed decisions. For small and medium-sized companies in particular, Business Central offers an easy entry into the world of artificial intelligence – without the need for additional complex systems.
