
What are the benefits of a CRM Migration?
The world is changing, is your CRM too? Your organization comprises a wealth of data: not only internal but also customer details. But what to
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The world is changing, is your CRM too? Your organization comprises a wealth of data: not only internal but also customer details. But what to
Let’s be honest: we all want and need correct, precise sales forecasts. Not only to keep on track but also to meet our 3-month-goals just
There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only a need or a goal
Many retailers have already created personalized online experiences for their customers or are heavily investing in this field. We at CONNAMIX think that B2B customers
Today, many companies are talking about going through a ‘digital transformation’ to improve their business outcomes. Behind the strapline, what is a digital transformation, and
A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global Customer Service report offers actionable