Creative people discuss on how to benefit from CRM

What are the benefits of a CRM Migration?

The world is changing, is your CRM too? Your organization comprises a wealth of data: not only internal but also customer details. But what to do with all the information, how to store them, and most importantly, how to get…

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forecast analisis

Dynamics 365 Sales can now clone forecasts

Let’s be honest: we all want and need correct, precise sales forecasts. Not only to keep on track but also to meet our 3-month-goals just as much as the yearly ones. Microsoft progressed again and since Dynamics 365 Sales[1] 2021…

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customer engagement CRM strategy

CRM – the Vitalizer of Maximum Customer Engagement

There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only a need or a goal to strive for! Customer engagement is a way of life. The business grows on your…

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Intelligent Sales Marketing

Convincing sales and marketing: From prospect to lasting customer

Many retailers have already created personalized online experiences for their customers or are heavily investing in this field. We at CONNAMIX think that B2B customers count on the same level of attention and service from their suppliers. Customized offers, frictionless…

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Hand touching Telecommunication network and wireless mobile internet technology with 5G LTE data connection of global business, fintech, blockchain

Business Improvements from Digital Transformations

Today, many companies are talking about going through a ‘digital transformation’ to improve their business outcomes. Behind the strapline, what is a digital transformation, and what tools are available to help you organisation utilize modern technology? Firstly, what is digital…

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handshake

2018 Global Customer Service Report

A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global Customer Service report offers actionable data on a range of topics relevant to consumer satisfaction. The report is based on…

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