customer engagement CRM strategy

CRM – the Vitalizer of Maximum Customer Engagement

There is one thing to keep in mind when talking about the customer service industry: customer engagement is not only a need or a goal to strive for! Customer engagement is a way of life. The business grows on your…

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Intelligent Sales Marketing

Convincing sales and marketing: From prospect to lasting customer

Many retailers have already created personalized online experiences for their customers or are heavily investing in this field. We at CONNAMIX think that B2B customers count on the same level of attention and service from their suppliers. Customized offers, frictionless…

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Customer Data Platform

Win the digital game and transform customer experiences with your Customer Data Platform (CDP)

As businesses seek to raise their digital game and transform customer experiences, an CDP delivers the promise of building a rich customer view with an end-to-end look into the customer journey. Therefore, start your Customer Data platform now! Despite all…

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Conversation Intelligence Sales Insights

Boost your Sales with Conversation Intelligence

We already gave you a lot om imput when it comes to Dynamics 365 and its CRM-options including Sales Insights. But we never actually talked about Microsoft Dynamics 365 Sales Insights next evolution: Conversation Intelligence (formerly known as call intelligence)….

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