Customer Data Platform

Win the digital game and transform customer experiences with your Customer Data Platform (CDP)

As businesses seek to raise their digital game and transform customer experiences, an CDP delivers the promise of building a rich customer view with an end-to-end look into the customer journey. Therefore, start your Customer Data platform now! Despite all…

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2018 Global Customer Service Report

A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global Customer Service report offers actionable data on a range of topics relevant to consumer satisfaction. The report is based on…

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