Microsoft Power Virtual Agents

Virtual Agent

Customer support is a central component of customer service, making quick interaction and communication between your company and customers all the more critical. Create automatic chatbots that take care of it and thus provide unique, exceptional customer service. Thanks to the Microsoft Power Virtual Agent, powerful bots are available to all companies, even without programming knowledge

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Microsoft Power Virtual Agent

Manage intelligent chatbots that operate AI-based and take communication with employees and customers to the next level. In conjunction with Microsoft Customer Service Insights, your customer service team can identify frequently occurring support problems with the help of intelligent chatbots and optimize the conversation flow without programming knowledge.

Powerful combinations

Integrate the Virtual Agent into other Microsoft Power Platform products or AI-based technologies and benefit from a more efficient corporate culture and optimized workflows.

Integrate Power Virtual Agents into the products and services you use every day and use a variety of ready-made connectors: create custom workflows with Power Automate or complex scenarios with the Microsoft Bot Framework.


Take advantage of Power Virtual Agents and offer, among other things, exceptional customer service. Build powerful bots using a guided, graphical user interface – without any code or external data scientists or developers.

The proof of the pudding is in the eating.
Do you think that the Power Virtual Agent is precisely the right thing for your company and your customer service? Would like to see it for yourself, try out the feature by securing free trial access:

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