Customer-Relationship-Management
We know your needs, and you can reveal your customers.
Microsoft Dynamics 365 CRM is the leading customer engagement tool, allowing you to manage customer data. The software helps you reduce costs and improve profitability. Organizing and automating your business processes will increase customer satisfaction and loyalty, which directly impacts your business success.
You can work via mobile, allowing you to view general overview before an appointment, quickly create a report after a meeting, or collect customer requests with the customer. Dynamics CRM has the potential to make every day work easier. Seamless integration into Office 365 can be provided and easily set up by Connamix.
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Dynamics NAV 2016 includes an integration of Dynamics CRM. This offers companies the possibility of a uniformity and clearer reports. Your most important data will be combined across the system. Entries in different places that are related to the same customer can be found centrally and edited by all employees, increasing communication in your business. Planning and customer care go hand in hand; clients will be thankful and their experience much improved.
You can read more about Dynamics CRM on Microsoft’s website – Microsoft Dynamics CRM
Key Features
- Reliable data
- Transparency of customer needs
- Evaluate priorities
- Increases profitability
- Cost reduction
- Application for tablets and smartphones