Microsoft launches Cloud for Retail
If 2020 taught us anything, it was that no business is resilient to everything. But those who had laid their digital tracks early were better positioned to recover, any may be even speed ahead. The retail industry needs to approach…
How to successfully implement an ERP system
An ERP implementation is the best investment you can ever make. It helps your business to pace up your customer service deliveries, to keep your data organized and to keep your growth systematized. Decide to start your ERP project now and…
Digitization, Digitalization or Digital Transformation?
The terms digitization, digitalization and digital transformation are synonymous for many executives. The problem is that even the providers often make an unclear definition of the terms and it degenerates into a buzzword, that is simply misused for marketing. Whether…
Boost your Sales with Conversation Intelligence
We already gave you a lot om imput when it comes to Dynamics 365 and its CRM-options including Sales Insights. But we never actually talked about Microsoft Dynamics 365 Sales Insights next evolution: Conversation Intelligence (formerly known as call intelligence)….
Brexit Impact on Business Central
The departure of the United Kingdom (UK) from the European Union (EU) will impact many businesses operating inside and across UK borders. As of January 1, 2021, it is likely the impact on UK businesses will revolve around these areas:…
Understand your customers with a flexible customer data platform: Microsoft Customer Insights
Microsoft Dynamics 365 Customer Insights is a customer data platform which reduces the time of collect data from all your business applications, vendors & engagement sources. In today’s digital economy, delivering an exceptional customer experience across every touchpoint has quickly…