We keep you running with round the clock support
The Connamix customer care centre operates 24/7 from the UK. This expert team of friendly staff help customers across the globe with any concerns regarding our products. Support is offered through email, our own support portal and through direct connection to your PC.
Introducing a software solution to your company is just the start, the new software is something you will work with all the time. As your company develops and changes, Connamix are on-hand to continually expand and improve your systems. Additionally, we support you in updating software to the latest version, and training users as updates arrive.
Customer satisfaction is major part of Connamix philosophy. The UK Support Desk can solve many concerns immediately by remote maintenance – the team will be aware of your needs and current solutions, so advice can be offered quickly.
The Support Portal means concerns can be submitted online at any time, from anywhere. The portal guarantees connection with our internal ticketing system, tracking the status of your request.
Direct support allows remote operation of your PC, saving time and money.
From Our Clients
Here at Apleona HSG GmbH, we are amongst the largest users of Dynamics NAV in Europe. We have a user base of over 1800 concurrent users. Connamix provide us with First Line support of the highest professionalism and quality. Being an international company all communication is undertaken in English and as Connamix are based in many countries they are able to provide the level of English support we require. I would not hesitate to recommend themApleona